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Publish date: 3 December 2024
The Care Quality Commission (CQC) has published the 2024 national maternity survey results. Conducted annually, this survey gathers feedback from women and other individuals who have used maternity services about their experiences. Participation in the survey was voluntary, and all responses were confidential and anonymous.
The maternity survey has been conducted since 2007. It targets a sample of individuals who gave birth in 2024, including all women and people over the age of 16 who had a live birth in February 2024. The survey covers experiences of antenatal care, labour and birth, and postnatal care.
This year's survey includes responses from 18,951 women across 120 NHS trusts. At Chesterfield Royal Hospital NHS Foundation Trust, 151 responses were received from questionnaires sent out between May and August 2024.
Chesterfield Royal Hospital NHS Foundation Trust Results
- Labour and Birth:
- Score: 8.7 / 10
- National Average: Around 8.5 / 10
- Comparison: Significantly above the national average
- Staff Caring for You:
- Score: 8.8 / 10
- National Average: Approximately 8.6 / 10
- Comparison: Somewhat better than the national average
- Care in Hospital After the Birth:
- Score: 8.0 / 10
- National Average: Roughly 7.8 / 10
- Comparison: Somewhat better than the national average
Krishna Kallianpur, Chief Nurse, said: "We are incredibly proud of the positive feedback received in this year's maternity survey. These results reflect the dedication and hard work of our entire team. I want to extend my heartfelt thanks to all our colleagues for their unwavering commitment to providing exceptional care. I also want to thank the women and families who took the time to complete the survey. Your feedback is invaluable and helps us continue to improve our services."
For more information, please visit Chesterfield Royal Hospital NHS Foundation Trust - Overview - Care Quality Commission.
Overall, Chesterfield Royal Hospital NHS Foundation Trust performs better than the national average in all surveyed areas, indicating a higher level of patient satisfaction compared to many other Trusts.
Jane Stringfellow, Non-Executive Director, said: "These survey results are a testament to the outstanding efforts of our maternity team. Their dedication to providing compassionate and high-quality care is evident in the positive feedback from our patients. We are committed to maintaining and further improving these standards. I would like to thank all our staff for their hard work and the women who participated in the survey for their valuable insights."
In addition to the survey results, Chesterfield Royal Hospital's maternity services were recently rated 'Good' by the Care Quality Commission (CQC) following an inspection in May 2023. The inspection highlighting the strong leadership and positive culture within the maternity department.
Furthermore, Chesterfield Royal Hospital has achieved the 'Breastfeeding Welcome Here Award,' recognising the commitment to supporting breastfeeding mothers. This award is a testament to our ongoing efforts to provide a supportive and inclusive environment for all families.