3 January 2025

Friday, 3 January: Important Update from Chesterfield Royal Hospital

As we face a busy time of year, we want to keep you updated on how we're ensuring the safety and wellbeing of our patients and colleagues. We are currently at our highest level of escalation, meaning we are very busy. With more pressures expected over the weekend and into next week, along with weather warnings, we are taking steps to manage the situation.

What is being done?

  • Extended UTC Hours and capacity: The opening hours of local Urgent Treatment Centres (UTC) across Derbyshire have seen capacity extended by 50% and we have extended the opening hours of the UTC facility within Chesterfield Royal Hospital.
  • We will continue to feature our normal messages encouraging our local community to seek care in the most appropriate place and ask you to help us by sharing messages which will help your loved ones and friends #ThinkWhichService they really need.
  • We are closely monitoring weather alerts, including snow and ice warnings, to ensure the safety of our patients and colleagues. Contingency plans are in place to respond promptly to any adverse weather conditions.
  • To manage the expected increase in patient volumes over the weekend, we are reviewing staffing levels and ensuring that all departments are adequately prepared. This includes coordinating with local health services and emergency responders to streamline operations and ensure effective crisis management.
  • You will be contacted if any appointments are cancelled – and if you do need to attend for an appointment this weekend, please allow more time for your journey and check the condition of the route here: https://one.network/uk/derbyshire

Chesterfield Royal Hospital Preparations

We are closely monitoring weather alerts, including snow and ice warnings, to ensure the safety of our patients and colleagues. Plans are in place to respond quickly to any adverse weather conditions.

To manage the expected increase in patient volumes over the weekend, we are reviewing staffing levels and ensuring all departments are ready. This includes coordinating with local health services and emergency responders to streamline operations and ensure effective crisis management.

We are also focusing on clear communication with our patients and the community. Providing guidance on service availability and alternatives to using our Emergency Department unless conditions are life threatening.

Our goal is to manage system pressures, ensure patient safety, and maintain high-quality care during the upcoming weekend and adverse weather conditions.

We will provide updates as needed next week. Thank you for your support and understanding. 

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