01246 277 271
Under the Data Protection Act 2018, you have the right to access information held about you within health records which is held by Chesterfield Royal Hospital NHS Foundation Trust and this is known as a Subject Access Request.
A health record contains details about your mental and physical health that have been recorded by a healthcare professional as part of your care and treatment.
If you want to see your health records, you don't have to explain why.
Please note that there is a separate application process for access to health records from:
- Solicitors / Legal Firms
- Police forces
- Ambulance services
- Other professional organisations
If you wish to access health records on behalf of a patient from the above organisations, contact the Patient Records Data Office (PRDO).
Patient Records Data Office
Chesterfield Royal Hospital,
Calow,
Chesterfield,
S44 5BL
Email: crhft.
Telephone: 01246 513 262
If you are a Law Firm requesting copies of medical records - please direct your application to crhft.
If you are a member of the public who would like copies of medical records – please direct your application to crhft.access@nhs.net.
The quickest way to submit a request is to complete an application form and email it to the Access Team on crhft.
Alternatively, you can contact:
Access to Healthcare Records
Clinical Standards and Governance Directorate,
Chesterfield Royal Hospital,
Calow,
Chesterfield,
S44 5BL
Phone: 01246 516343
Yes, this is extremely important.
We are obliged to confirm the identity of any person making a request for access to health records and our deadline to disclose health records does not begin until we receive these documents (and potentially further documents - i.e. if you are applying on behalf of a child or deceased person).
Under the Data protection Act 2018, we have a calendar month from the day after receiving all the documentation we need to process your application the complete that request. (Please note if we don’t receive the information we need within 3 months of the original request the application will be closed).
If a request is deemed as ‘complex’, i.e. contains a lot of information from different sources, we can extend the completion date to a total of 3 months. We will inform you if this is the case for your application.
The Trust will decide if your request can be approved. They can refuse your request if, for example, they believe that releasing the information may cause serious harm to you or another person.
Please be aware that due to the consistently large volume of requests received, we are currently exceeding these timescales.
In the majority of cases there will not be a fee, however under the Data Protection Act 2018, if your request is deemed to be ‘excessive’, then we are able to charge a fee. An example of an ‘excessive’ request is a request which is identical to a request which was provided previously. We would contact you and request a fee and the relevant time would not begin until we received the fee.
Another person, such as a solicitor/legal representation can only access your health records if you authorise them to do so. For more information, see 'Can I access someone else’s health records?'.
Certain persons can access the health records of a deceased person and this is pursuant to the Access to Health Records Act (1990). Our application form and information for patients leaflet explains the circumstances in detail and for further information, please see: 'Can I access the medical records (health records) of someone who has died?'
You can make a Subject Access Request (SAR) about any information held about you. If you want to do this - just follow the same instructions noted above and your request will be passed on to the appropriate person.
For further information, please see our Access to Health Records leaflet.
